1. These ‘Regulations - using of the "ESPERANZA B2B SYSTEM’ (hereinafter referred to as the ‘Regulations’) defines the rules of using the information system ESPERANZA SP. J. POTEREK under the name "ESPERANZA B2B SYSTEM" available at the domain address https://b2b.esperanza.pl, enabling access to information, as well as concluding contracts by electronic means and their implementation, in accordance with the provisions of the Regulations.
  2. ESPERANZA B2B SYSTEM is made available by ESPERANZA SP. J. POTEREK with its registered office in Ożarów Mazowiecki, at 129/133 Poznańska Street, 05-850 Ożarów Mazowiecki, POLAND (hereinafter referred to as ‘ESPERANZA SP. J. POTEREK’).


  1. "User" - a person to whom access to the electronic system ESPERANZA B2B SYSTEM has been granted, and who, by authorizing by granting a valid Login and Password, acquires the possibility referred to in § 3 section 1.
  2.  "Contractor" - means an entrepreneur within the meaning of the provisions of the Act of 23 April 1964. - Civil Code, a Party to the agreement concluded between him and ESPERANZA SP. J. POTEREK.



  1. Under the conditions specified in the Regulations, the User is given the possibility to:
  1.  purchase the Goods and order the Services offered by ESPERANZA SP.J. POTEREK in particular those specified in the Regulations on the basis of the User's order placed with ESPERANZA B2B SYSTEM, as well as contracts and agreements related to the purchase of Goods and ordering Services,
  2. obtaining and exchanging information concerning the Goods submitted by the User in the Complaints Department and Service Department ESPERANZA SP. J. POTEREK,
  3. obtain information concerning the transport of Goods purchased by the Contractor from ESPERANZA SP. J. POTEREK, including the rules of charging for Transport Services,
  4. obtaining and exchanging financial and accounting information concerning payments and settlements of the Parties, sales documents and matching payments,
  5. the use of certain data from the ESPERANZA B2B SYSTEM by means of an ICT system, e.g. prices, attachments and other content made available electronically by ESPERANZA SP. J. POTEREK,
  6. add your e-mail address to the mailing lists of your choice in order to receive from ESPERANZA SP. J. POTEREK of commercial information by electronic means,
  7. obtain information on the conditions of use of electronic invoices ("e-invoice") and the use of this form of invoicing,
  8. indication of persons authorised to carry out on behalf and/or on his behalf and the responsibility of the Contractor with ESPERANZA B2B SYSTEM certain activities related to the implementation of the Parties' commercial cooperation (e.g. creation of subaccounts, granting them specific rights),
  1. Activities carried out via ESPERANZA B2B SYSTEM are carried out electronically, unless the Regulations provide otherwise.
  2. ESPERANCE SP. J. POTEREK reserves the right to make changes to the scope of information, activities and services provided under the ESPERANZA B2B SYSTEM.



  1. The use of the B2B SYSTEM ESPERANCE depends on:
  1. meeting by the User the requirements of registration in the ESPERANZA B2B SYSTEM and its positive completion,
  2. accept the Regulations.
  1. Obtaining by the User from any information, carrying out any activities or ordering Goods or Services available through ESPERANZA B2B SYSTEM is possible after the User has entered the authorization parameters, i.e. login and electronic key, granted by ESPERANZA SP. J. POTEREK and entered by the User on the website of ESPERANZA B2B SYSTEM before performing a given activity.
  2. If the conditions for the use of the ESPERANZA B2B SYSTEM are met, ESPERANZA SP. J. POTEREK provides a single access to ESPERANZA B2B SYSTEM activated with the use of the Login and Password. From the level of this Account, the User may independently create other Accounts for persons indicated by the User and decide about the rights granted to them.
  3. Login, electronic key and password are the exclusive parameters for authorising access to the ESPERANCE B2B SYSTEM. Therefore, the User should protect these data against unauthorized access. The User is not entitled to sell or transfer to other entities access to the Main Account or Sub-Accounts. The User is responsible for all consequences related to the use of the Login and Password within the Main Account and the Sub Accounts created by him. In particular, activities performed with the use of the Login and Password shall be treated as performed by the User. In the event of loss or unauthorized takeover of Passwords, the User is obliged to immediately report this circumstance to ESPERANZA SP. J. POTEREK. In the case of multiple entries of incorrect login data by the User, ESPERANZA SP. J. POTEREK reserves the right to block access to the Account.



  1. ESPERANZA SP. J. POTEREK concludes agreements for the sale of Goods and provision of Services exclusively with entrepreneurs conducting business activity. Therefore, registration of the User in ESPERANZA B2B SYSTEM is possible if the Contractor conducts a registered business activity.
  2. The Counterparty shall be obliged to register in the ESPERANZA B2B SYSTEM:
  1. fill in the Registration Form available at the Internet address https://b2b.esperanza.pl/rejestracja
  2. send to e-mail address: rejestracjab2b@esperanza.pl current copies of the following User documents:In order to complete the registration process it is necessary to send us current copies of the following User documents and send it to the e-mail address: rejestracjab2b@esperanza.pl:

           - decision on entry in the Register of Entrepreneurs of the National Court Register or Entry in the Business Register (could differ in every country)

           - decision to assign a VAT number (if applicable),

           - a copy of the document with a visible personal number(s) of the person(s) in charge.

           3. ESPERANCE SP. J. POTEREK declares that the data described above are used only to verify the correctness of the registration data in the form and to verify the right to represent the person registering in ESPERANZA B2B SYSTEM as a user on behalf of the Contractor.

           4. At the first logging in, the User will be asked to generate an individual key and then to accept the Regulations. The fact of accepting the Regulations is recorded and saved by ESPERANZA SP. J. POTEREK. Lack of acceptance makes it impossible to use the ESPERANZA B2B SYSTEM.

           5. In case of:

           a. sending the Registration Form without providing all the information indicated therein,

           b. sending the Registration Form without the documents indicated in point 2b),

           c. the data included in the Registration Form are inconsistent with the registration documents, registration in the ESPERANZA B2B SYSTEM will not be made.

           6. In justified cases, ESPERANZA SP. J. POTEREK may request additional information or documents for the purpose of registration.

           7. The user is obliged to inform ESPERANZA SP. J. POTEREK of any changes in the data provided during the registration in the ESPERANZA B2B SYSTEM, and the submission at the request of ESPERANZA SP. J. POTEREK of documents confirming such changes.

           8. If the registration process is conducted in a proper way ESPERANZA SP. J. POTEREK will send a registration confirmation to the e-mail belonging to the Contractor.

           9. Entities registered in the ESPERANZA SP. J. POTEREK as Counterparties who want to use ESPERANZA B2B SYSTEM are only obliged to fill in the Registration Form.

           10. Upon confirmation of registration, it is concluded between ESPERANZA SP. J. POTEREK and a Contractor - a cooperation agreement under the conditions specified in the Regulations.



  1. Orders placed by the User shall be the responsibility of the Contractor on whose order the User obtained access to the ESPERANZA B2B SYSTEM.
  2. An order placed by ESPERANZA B2B SYSTEM shall be treated as a written order.
  3. Prices of Goods and Services are determined in the ESPERANCE B2B SYSTEM, each time a given transaction is concluded. Prices are given in net value, i.e. excluding VAT.
  4. The Contractor agrees that ESPERANZA SP. J. POTEREK sending commercial information by means of electronic communication, i.e. by e-mail, in accordance with the rules specified in the Act on the provision of services by electronic means.
  5. The Contractor may withdraw its consent at any time, in writing or electronically.



  1. Subject to the provisions of section 2 below, payment for Goods or Services shall be made upon receipt of the Goods or upon ordering a Service.
  2. ESPERANCE SP. J. POTEREK may grant the Contractor, at its request, a revolving trade credit in the amount and date of deferred payments determined by ESPERANZA SP. J. POTEREK. The amount and repayment date of the trade credit (hereinafter referred to as: Credit Limit) shall constitute the maximum value of the Contractor debt towards ESPERANZA SP. J. POTEREK and the maximum term of repayment of this debt (counted from the date of issuing an invoice) due to the Contractor's purchases of Goods and/or Services with a deferred payment term.



  1. Any rights resulting from this Agreement (including in particular monetary claims against ESPERANZA SP. J. POTEREK) may not be by the Contractor:
  1. transferred to any third party,
  2. deducted by the Contractor from the receivables of ESPERANZA SP. J. POTEREK against the Contractor without the prior consent of ESPERANZA SP. J. POTEREK expressed in writing under pain of nullity.
  1. The Regulations are governed by Polish law.
  2. Any disputes that may arise between the parties as a result of the validity of the Regulations and the performance of activities carried out on its basis will be recognized by common courts competent for the registered office of ESPERANZA SP. J. POTEREK.
  3. In the event that any provision of these Regulations, by virtue of law or a final, or final decision of any administrative body or court, has been declared invalid or ineffective, the remaining provisions of these Regulations shall remain in full force and effect.
  4. ESPERANZA SP. J. POTEREK reserves the right to change these regulations, the user will be notified about changes in the regulations after logging in to the service.